As a Realtor managing my own business for the past 12 years, I am very careful in the selection of other professionals I choose to partner with. I want my clients to work with an expert at their business, someone who returns phone calls and texts regardless of whether it’s “after-hours or weekends.
These attributes and many more are all demonstrated by Diane Cueva of River City Mortgage. She is a lender that knows her business so well that she anticipates what the underwriter will need, then gathers and positions the file accordingly. Diane also has an extremely responsive and supportive team! This includes the owner and President of the business, Nick Hunter, who is attentive and accessible to her anytime that it’s needed. He personally helps with every individual purchase that requires it, which makes the process so smooth and easy.
My clients have consistently benefitted from their relationship with Diane and continue to go back to her for refinancing and additional home purchases! Diane is my go-to for our personal lending needs! She ROCKS!
My experience with Diana Cueva with River City Mortgage was incredible. I was the real estate agent in the transaction representating the buyer that Diane supported with their loan. This buyer switched to Diane three weeks prior to closing. She was thorough, supportive, diligent, and communicated with all parties several times to ensure everything went smooth. At the closing table, the closing processor looked at me and asked if I had worked with Diane before because she was so impressed with how her correspondence had been as well. I have even personally chosen to refinance with Diane because of my experience. I would recommend her to all of my clients.
Simply put, Diana was amazing! From our very first phone conversation all the way through to the end, refinancing my home was a breeze. I was originally financed through Wells Fargo since 2008, so I called them to see if they could give the same rate that River City Mortgage is giving me and they straight up said “No”. So, after a 12 years relationship I said bye to them. If you’re leary of doing business over the internet like I was, please don’t be when it comes to doing business with River City Mortgage. They’re simply amazing! Diana broke everything down and showed me how I was saving money and she was 100% correct. Thank you Diana and thank you River City Mortgage!! What a great way to start 2021!!
River city was a great help. They helped me lower my mortgage payment by $700 and they we professional and easy to work with. I didn’t feel like I had to jump a lot of hoops to get my deal done. Raymond Kirschner was great every step of the way. He kept me informed and pushed everything through efficiently. I highly recommend using this company for your mortgage and refinance needs. Thank you guys so much!!!
Using River City Mortgage was a wonderful experience. Ralph was referred to me by my brother, as he has helped him in the past as well. He was very professional, and quick to respond. I was able to lower my mortgage by doing a refinance after discussing all of my options. Closed quickly, and easily.
I’ve worked with several mortgage companies (some so onerous in their underwriting that I withdrew my application). River City Mortgage was a huge breath of fresh air. My loan officer, Ralph Pacheco, clearly understood what I wanted and what I didn’t want. He guided me skillfully through the process and asked only for those items sufficient for loan payoff acceptance. Process was clear and prompt, with successful closing in less than 30 days.
Life is complex. But your home can be simple and affordable. We’ll lend a hand when you need to purchase or refinance that home.